Frequently asked questions
What happens if my hand luggage is too large or heavy at the check-in desk?
You’ll need to check it in at the flydubai desk or remove items to meet the hand baggage limits. Checked baggage allowance and excess baggage rates will apply. Remove valuable items or documents before checking it in.
What happens if my hand luggage exceeds limits at the boarding gate?
If hand baggage (including duty-free purchases) exceeds size or weight limits, you’ll be charged AED 200 or USD 55 per piece. Local fees and taxes may also apply.
Can I bring electronic devices with damaged batteries on board?
Yes, but damaged, defective, or recalled batteries/devices must be turned off, protected from accidental activation, and not recharged. Report any issues (e.g., overheating or smoke) to the cabin crew immediately.
What are the rules for traveling with smart bags?
Smart bags are allowed as checked or hand baggage if they meet flydubai’s requirements. Check their website for details on restrictions.
What luggage allowance applies when traveling with an infant?
If baggage is included in your fare, you can carry 10 kg of checked baggage and 5 kg of hand baggage. Hand baggage must be smaller than 55 cm x 38 cm x 20 cm.
What are the rules for checked luggage?
What happens if I arrive with more than 3 pieces of checked baggage?
You’ll pay a one-time handling fee for extra bags. Excess baggage rates apply if total weight exceeds your allowance, subject to flight space.
What if I haven’t purchased a baggage allowance before arriving at the airport?
You’ll be charged a per-kilo rate if space is available. Check the "Airport baggage rates" page for pricing details.
How can I buy a baggage allowance?
Purchase through "Manage your booking," the flydubai Customer Centre, or their Travel Shops.
Can flydubai tag my bag to my final destination for an onward connection?
What items are prohibited in hand and checked baggage?
For safety, some items cannot be carried. Refer to flydubai’s "Forbidden items" list for details.